Customer Reviews help us all!
Genuine reviews are good for everyone. Nowadays, I barely know anyone who doesn’t do at least some basic research on a business before buying their product or using their services.
Advertising vs word-of-mouth
In massage therapy, word of mouth is the best advertising. But, here in Altea, Spain, we have lots of visitors all year round. If you’re just here for a few days or weeks, you’ll rely on Google customer reviews when searching for the best and most trustworthy businesses. I am proud to have over twenty 5-star customer reviews, and each one is from a genuine customer of mine.
Online customer reviews allow you to know what to expect when you book a service. Advertising lets a business shout out about itself. Satisfied customer reviews give the consumer a voice.